HappyEasyGo — unethical practices

Website:

happyeasygo.com

Hi

I would like to bring unethical practices followed by happyeasygo company to everyone's notice.

1) their resecheduling process is absolutely standardless. I tried to call their team for rescheduling but nobody served me. Then i put a rescheduling request through the app and they sent a mail for my confirmation and i havent received the mail. And based on their automated mail, they made my request canceled since there was no confirmation from my end. Usually the companies like makemytrip or goibibo they call and confirm because the automated emails tend to go to junk folder sometimes.

2) they deducted the money i paid up front in the wallet without my consent and those were my hard earned money.

They are running very fishy business and the consumers are facing