HappyEasyGo.com — flight cancelled by airline with full refund but happyeasygo not giving any refund

Website:

www.happyeasygo.com

I booked ticket from happyeasygo from lucknow to delhi with order id:[protected].
This flight has been cancelled by goair airline and they have initiated the full refund. But as per happyeasygo policy i have to cancel the ticket from their website stating the reason that flight is cancelled by airline. While doing so their website is showing zero refund amount.
On calling their customer care the respective person told that partial money will be refunded while airline is giving the full money back.
I don't understand what kind of fraud happyeasygo is doing.

For more details about the complaint please write back to me on [protected]@gmail.com