[Resolved] HappyEasyGo.com — no tickets confirmation even after 24 hrs
Navi Mumbai, Maharashtra, India
Ssharmaak1983 on Feb 8, 2019
I have booked flight for 2 on 7th feb at 16:30 hrs from delhi to mumbai (Travelling date : 27th feb, trans. Id:[protected], i called customer care around 16:45 same day, answer : its not done because for increase in amount and someone will call be back.
Then after no response i called back at 20:30 again, and again heard same story and promised of call back. Meanwhile i was waiting for their call i try to check again the price on net at 22:00 hrs, they were offering same flight same day with same amount. I was shocked, that they are telling me that they can't confirm my booking because there is fare increase and still they are selling more tickets on same price. (How is this possible practically?).
After not receiving any call from them, i decided to call them back on 8th feb at 15:00 hrs and guess what again same stories. And now they are saying that to refund money it will take 10-15 days. Iam surprised again, we are talking about digital india and they need 10-15 days to refund, even irctc (Indian railway) refund money in 24-48 hrs. I have to do another booking, how can i wait.
Iam still waiting for their confirmation.
Plz., if someone can help to resolve it asap.
Complaint marked as Resolved 2019-02-08 16:41:06
Mr. Amit called me, apologized and requested to give him 30-40 mins to confirm my booking. After his call, in 45 mins I got my confirmation and Ticket...Thankyou for now
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