[Resolved]  HappyEasyGo.com — refund amount

Address:B,401 Krishna Park Daulat Nagar,, Behind AXIS Bank Chala, Vapi, Valsad, Gujarat, 396191
Website:happyeasygo.com

I booked a room in hotel chennai mar'19 to 19 mar'19. But the hotel management refused to give room and behaved very rudely. My booking order id:[protected] i suffered a lot because of this as i was very tired of the journey and afterwards, i have to arrange for my accommodation. I applied for the refund and they send me this mail but till date not received money mail as below

Dear passenger,

Greetings from happyeasygo!

We sincerely regret to inform you that we would not be able to confirm your hotel booking under the order id:[protected] due to unavailability of the room rates.

Therefore the amount paid will be refunded to the same mode of payment used while making this reservation within 10-15 working days.

We would appreciate your cooperation in this matter.

For further assistance, please feel free to contact our 24*7 customer support[protected] or write us at [protected]@happyeasygo.com

We appreciate you for choosing happyeasygo as your booking partner. Looking forward to serve you again!

Thanks & regards,
Swapan
[protected]@happyeasygo.com

The no they provide is out of order
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Apr 22, 2019
Complaint marked as Resolved 
they always mail me but not money back they mail me as below its six months over neither they book any hotel for customer nor flights they only took payments and cheating with public few pupils are filing compliant others don t know how to and where to complaint because there phone nos are not in working Dear Sahil, With reference to your refund request for Order ID: 266308309268226048 We request you to mail us at [email protected] Thanks & Regards, Shivani Kaul https://www.happyeasygo.com/support/ d415-5cb84886-AttachmentId-151298 This e-mail and any attachments are confidential. It is intended for the designated recipient only. If you have received this e-mail in error, please immediately notify the sender by replying to this e-mail and remove it from your system. Although the sender and Happyeasygo have taken every reasonable precaution, the e-mail and attachments may have some errors or omissions and may contain viruses due to uncontrollable technical reasons. We cannot accept liability for any damage that you sustain as a result of that.
Apr 22, 2019
Updated by sahil125
my complaint is not resolved this website is fraud cheating customers take strict action against this website HAPPYEASYGO.com
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I tried booking ticket for my trip from Chennai to Delhi and return. I paid 9164rs to pastor technologies priva on 15 April 19 at 12:22pm with transaction id IGAFXVREM9. I got no confirmation or response from the above site.now my money is stuck some where

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