Haryana Transport Department — e ticket refund

Address:	Ghaziabad, Uttar Pradesh, 201014
Website:	hartrans.gov.in

I have not got the refund of rs 288 yet as i cancelled my online booking for my e ticket from chandigarh to delhi on 21st september 2018. Its already more then 20 days and i am still waiting for my refund money. When i cancelled the ticket i received a mail from haryana roadways stating that i will receive the refund money within 10 working days but with no success. I haven't received the refund yet. I am trying to call their helpline number for refund issues as well but no one picks up the call.

The cancelled e ticket details are:

Pnr: sep189682
Trip id:[protected]
Date and time of journey: 22nd september 2018, 9 am