| Address: | Gurgaon, Haryana, 122001 |
1. My driving licence no hr[protected]/dl dated 14 nov 2013, issued by licencing authority gurugram haryana-122001, was due for renewal on 13 nov 2018. I made e-payement for renewal of driving licence vide application no[protected]/dl dated[protected].
2. The computer system due to some computer error, instead of charging me rs 630/- charged me only rs 580/-. On 12 nov 2018, when i went to submit my application to rta gurugram, the dealing clerk told me that i need to pay rs 50/- more. I offered to pay rs 50/- in cash but she said that since i had earlier made on line the additional amount of rs 50/- is also to paid on line.
3. Whenever, i open the "parivahan" site for making additional payment, my payment is not accepted the money saying "money already paid".
4. I have made several visits to the concerned counter of rta gurugram. They say they that they can not accept additional amount since i i had made the earlier payment on line and the system is not accepting the money saying "payment already made".
5. At my advanced age of 78 years no one is giving solution for resolving this problem.
Lt gen j s bhatnagar
F-2697 palam vihar
Gurugram-122017 Was this information helpful? | 
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