[Resolved]  Haryana Transport Department — refund of payment receipt of which is not generated

I have paid haryana tax of vehicle no pb65z6880 on 01.012.17 but transaction has been failed and payment has been deducted of rs. 800 with transaction id igaclwszv4 and receipt is not generated till date so i have made another payment of rs. 800 with transaction id igaclwuot2 on same date which was successful. So you are requested to kindly solve my problem and reverse my payment at the earliest which was failed and till date receipt is not updated on website of haryana transport department. This means transaction is failed and not successful.

Example for your reference

Re: payment made but receipt not generated

Inbox
X

Pspcl

Dec 6 (3 days ago)

To me, pgsupport

Dear customer.

This is with reference to your mail, we have already processed your transaction (Lybk[protected]) to pspcl, further we request you to kindly contact pspcl regarding receipt.

Regards

Billdesk customer support.

From: pawan goyal [mailto:[protected]@gmail.com]
Sent: tuesday, december 05, 2017 17:24
To: pspcl
Cc: pgsupport
Subject: re: payment made but receipt not generated

Dear sir,

Today i have visited to pspcl office in kurali and checked the payment of rs.6559. The related officer have checked the transaction portal of e-payment from 01.12.17

To till date but the said transaction is not shown and credited to there e-payment system. Now kindly see whether the payment is in transit or not.

Regards

Ritu

On tue, dec 5, 2017 at 4:21 pm, pspcl wrote:

Dear customer,

This is with reference to your mail, we have already processed your transaction (Lybk[protected]) to pspcl, further we request you to kindly contact pspcl regarding receipt.

Regards

Billdesk customer support.

From: pawan goyal [mailto:[protected]@gmail.com]
Sent: tuesday, december 05, 2017 10:48
To: pspcl
Cc: pgsupport
Subject: re: payment made but receipt not generated

Dear sir,

Thanks for reply, but i want to know whether the payment is credited or not to customer account no r65ck361274l in name of ritu. It is intimated by you that payment

Is successful if payment is successful then why receipt no is not generated which will be demanded by pspcl for checking the transaction. You are once again requested

To kindly clear whether customer account is credited with the amount of rs.6559 and shows payment in his account.

Regards

Ritu

On mon, dec 4, 2017 at 5:26 pm, pspcl wrote:

Dear customer,

This is with reference to your mail, we request you to kindly contact pspcl.

Regards

Billdesk customer support.

From: pawan goyal [mailto:[protected]@gmail.com]
Sent: monday, december 04, 2017 09:31
To: pspcl
Cc: pgsupport
Subject: re: payment made but receipt not generated

Dear sir,

But till date receipt is not updated on pspcl site. Kindly send me the receipt copy at the earliest.

Regards

Ritu

On sat, dec 2, 2017 at 5:01 pm, pawan goyal wrote:

Dear sir,

But till time receipt is not updated on pspcl site. Kindly send me the receipt copy.

Regards

Ritu

On sat, dec 2, 2017 at 2:34 pm, pspcl wrote:

Dear customer,

This is with reference to your query, please note that the below mentioned payment under the transaction id lybk[protected] for rs. 6559.00 is successful transaction and you can download the receipt from pspcl website. Further we request you to kindly contact pspcl for any clarification.

Refund from merchant

Re: payment made but receipt not generated

Inbox
X

Pgsupport

Dec 6 (3 days ago)

To me

Dear customer,

Thank you for writing to payment gateway support.

This is with reference to your e-mail dated december 05, 2017, regarding payment reversal.

We have checked the records and we have confirmed that the refund for the mentioned payment has been initiated at their end through transaction id: lybk[protected] for rs.6559.00 on 05/12/2017. It will take 5 to 7 working days to credit the amount in your account from date of refund.

We appreciate your patience in the interim.

Warm regards,
Agnela parmar
Payment gateway support
Billdesk

Regards

Pawan goyal

[protected]