[Resolved]  Hathway — 50 MBPS SPEED CHEATING BUSINESS

I REFER TO VARIOUS COMPLAINTS TO HATHWAY WITH RESPECT TO COMPLAINTS AS FOLLOWS KNOW AS service request 1. service request 11399312 2. 11312771 3. 11312749 4. 11317122 5. 11356661 I REQUEST REFERENCE TO MY VARIOUS COMPLAINTS REGARDING issue OF EQUIVALENT TO NO SPEED WITH HATHWAY RIGHT FROM DECEMBER START. SO MANY CALLS AND FOLLOW UP BUT NO RESPONSE FROM HATHWAY FOR SO LONG SINCE THE SPEED IS NOT PROVIDED TO ME FOR NEARLY 15 DAYS I REQUEST TO EXTEND MY VALIDITY PERIOD FROM 7TH JANUARY TO 22ND JANUARY 2015. KINDLY CONFIRM THE SAME VIA EMAIL THANKS KOMAL SONEJI 2ND MAIL I have renewed my plan for six months w.e.f.30.04.2014 fr whcih I had made payment of Rs.4216. Then someone called me up to change the paln to 50 mbps but found that my data was utilised wihin 15 days... and requested to plan for 15gb 50mbps . When contacted customer care they insisted for extra 10 gb pyament of Rs.512 extra data. and that was also paid. Now, again I had received the message for payment of Rs.500 and above then what was the payment of Rs.4300 which I made. I find the speed is too less and the data utilisation is too high. I have requested contact several times to customer care of hathway as well as borivli office. They promsie bu t never turn up. to change My plan of 10 gm utilisaton to 15 gb per month though following up is not being attended to. Can someone call mto resoleve the issue of 2 motnhs. THIRD MAIL SIR I REFER TO MY VARIOUS COMPLAINTS THIS FULL MONTH REGARDING ISSUE OF SPEED WHICH IS NOT YET RESOLVED TILL DATE KINDLY LET ME KNOW THE FATE OF THE SAME AND URGENTLY ARRANGE TO DISCONNECT THE CONNECTION... AS I AM NO MORE INTEREST IN CONTINUING THIS CHEATING BUSINESS FROM YOUR SIDE BY OFFERRING FAKE 50 MBPS SPEED PLANS ETC. PLEASE ASK THE INCHARGE PERSON WHO ARRANGES FOR DISCONNECTION TO CONTACT ME AND REFUND AMOUTN OF RS.1000 TOWARDS WIFI INSTRUMENT UR EARLY ACTION WILL BE HIGHTLY APPRECIATED AT LEAST NOW AFTER A MONTH... THANKS KOMAL [protected] [protected] 4TH MAIL SIR I REFER TO MY VARIOUS COMPLAINTS THIS FULL MONTH REGARDING ISSUE OF SPEED WHICH IS NOT YET RESOLVED TILL DATE KINDLY LET ME KNOW THE FATE OF THE SAME AND URGENTLY ARRANGE TO DISCONNECT THE CONNECTION... AS I AM NO MORE INTEREST IN CONTINUING THIS CHEATING BUSINESS FROM YOUR SIDE BY OFFERRING FAKE 50 MBPS SPEED PLANS ETC. PLEASE ASK THE INCHARGE PERSON WHO ARRANGES FOR DISCONNECTION TO CONTACT ME AND REFUND AMOUTN OF RS.1000 TOWARDS WIFI INSTRUMENT UR EARLY ACTION WILL BE HIGHTLY APPRECIATED AT LEAST NOW AFTER A MONTH... THANKS KOMAL [protected] [protected] komal [protected] [protected] 5TH MAIL SIR My complaint is not closed and I have received msg as under pl look once again in the matter or arrange to disconnect connection of hathway THEIR REPLY RECEIVED TODAY AS FOLLOWS : Your Request/Complaint 11408952 registered with Hathway Broadband service has been closed. Incase of any query, please call Helpline This msg is received now THEIR SERVICES ARE VERY POOR AND CHEATED ONE... BY GIVING 50 MBPS THEY HAVE WORSEN THEIR SERVICES MORE...
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Aug 14, 2020
Complaint marked as Resolved 
Hathway customer support has been notified about the posted complaint.
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    2006
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    "Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
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