Hathway Broadband Entertainment — hathway play box services

I have recently bought hathway playbox connection, there is a poor support from the dealer. When we try to reach out to him either he will cut the call or will say call back later but won't answer for the queries. Dealer name: senthil kumar. When we enquired for the services he was very keen on making us to pay the amount immediately and dint give us time to discuss. He said make the payment before 12.30 i will give the connection by today evening but he gave the connection next day evening post several phone calls. Once i receive the playbox called him for queries he is not answering for what we have asked instead he was telling what are the services available. Kindly request you to take the prompt action.