[Resolved]  Hathway Broadband Hyderabad — refund not initiated even problem is from hathway side

Address:

UPPAL DEPOT, Hyderabad, Telangana, 500098

Hi Team,
I have paid/renewal my hathway account amount of 843/- for 1 month and they promised they will activate the account with in 2hr.s of received the amount even i have taken confirmation from thier side on the same but even in next 24hr.s also my account is not activated and i have to do my office work so that i have raised a complaint with hathway saying that don't activate account now and just refund the total amount which i paid because i already taken another connection, they given a new connection in 2hr.s.
But till now hathway is not responding properly to refund the amount even sent an email to hyd hathway nodel office but no response. So i have decided to proceed legally on this issue, because here the problem is from hathway side but why i need to lost my money, raised multiple complaints and they resolved the tickets without providing proper resolution.
My hathway account number : [protected]
Reach me on my mail id : karthik.[protected]@gmail.com