[Resolved]  Hathway Broadband Internet — due to connectivity issue I want to seek for refund

Address:	Kukatpally,Hyderabad
Website:	www.hathwaybroadband.com

So, on may 1st i did apply for hathway broadband internet through a agent named dhanraj naik and agreed to pay 3533rs/- for 6month package after which i got a link that my connection would be done with in 24 to 72 hours and mostly the agent promised with 24 hours i would be able to use the internet service i was happy even during the lockdown hathway service was providing me this good deal of home delivery of their broad band i agreed.
Then starts the actual story where i needed to call him for almost 30 to 50 times a day which would be left unanswered and thus i decided to go by my way to pick the modem an router up as i got a call on 4th of may that i would have to pick it up by myself which i did on 5th and today its 7th still its not working i am already up with my patience and also my money is stuck over there i wanted internet connection badly due to the lockdown issue and we had everything to be done on internet and now for applying for refund they are saying our technical executive isn't responding to the issue as soon as he does you'll get a link and as soon as the link reach you apply for the issue and with in 15 days you will have the refund back..
I don't know why is this taking a life but yes this is just another way of harassing the customers and making fool out of them.
Didn't wanted to say but yes i am pissed off and yes the worst experience i have ever had is with the broadband hathway.