[Resolved]  Hathway Broadband Mumbai — I need my refund

Address:	Mumbai City, Maharashtra, 400101
Website:	www.hathway.com

Its been two days after i upgraded my hathway connection from 512kbps plan(which i was using from past 2years) to infinite 2mbps plan.. i was been told by the customer care guy that i will be getting actual stable 2mbps downloading speed(when you download something) and plus 2mbps uploading speed in an amount of 10234rs for an year. so i upgraded but now the problem is that i am getting roughly 200kbps download and 40kbps uploading speed! after then i contacted the customer guy and he said that sir thats the speed you get in a 2mbps play so i simply asked them to refund me as they have a 30days refund policy but they are just waisting my time by saying that we will resolve your speed problem... we have forwarded you req.. they are just a bunch of liars guys its almost 2017 now!! you just get 200kbps of speed? now i do know that they will not going to refund me easily guys please dont go for hathway because they are seriously outdated! i have all call recordings where they fake promised me about the speed i will be getting and all... i will take every legal action against the hathway branch for fooling me this