[Resolved]  Hathway Cable & Datacom — account not closed despite asking

I had hathway bb connection. I asked for the disconnection long time back. Still they are not closing the connection. I am getting bill from them. I have asked them several times. But they are not replying at all. Below are the details. I have even paid one month despite not using. I even have email asking them to close the connection. They are not replying at all.

A/c no[protected]