[Resolved]  Hathway Cable & Datacom — account not closed despite asking

I had hathway bb connection. I asked for the disconnection long time back. Still they are not closing the connection. I am getting bill from them. I have asked them several times. But they are not replying at all. Below are the details. I have even paid one month despite not using. I even have email asking them to close the connection. They are not replying at all.

A/c no[protected]
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Mar 1, 2019
Complaint marked as Resolved 
Hathway customer support has been notified about the posted complaint.
Verified Support
Jan 29, 2019
Hathway Customer Care's response
Dear anirban0610,

We have forwarded your concern to our team, an executive will get in touch with you.

Regards,
Hathway Broadband
Jan 30, 2019
Updated by anirban0610
It is been more than one day. Still i have not heard anything from you. What is your SLA?
Complaint comments 

Comments

Cheaters. They first ask for advance booking amount. Then they didn't came for installation. My call is never been picked. No idea how to get my money back.

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