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[Resolved]  Hathway Cable & Datacom — account not closed despite asking

I had hathway bb connection. I asked for the disconnection long time back. Still they are not closing the connection. I am getting bill from them. I have asked them several times. But they are not replying at all. Below are the details. I have even paid one month despite not using. I even have email asking them to close the connection. They are not replying at all.

A/c no[protected]
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Complaint marked as Resolved Mar 1, 2019

Complaint Status


[Jan 28, 2019] Hathway customer support has been notified about the posted complaint.
Verified Support
Hathway Customer Care's response Jan 29, 2019 Dear anirban0610,

We have forwarded your concern to our team, an executive will get in touch with you.

Regards,
Hathway Broadband
Updated by anirban0610 Jan 30, 2019 It is been more than one day. Still i have not heard anything from you. What is your SLA?
Complaint comments  1 Comment     Updated: ShareTweet

Comments

Cheaters. They first ask for advance booking amount. Then they didn't came for installation. My call is never been picked. No idea how to get my money back.

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    Hathway
    Customer Care Service
    Customer satisfaction rating
    30%
    Complaints
    5568
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    Resolved
    1543
    Hathway Phone
    +91 25 3252 0310
    +91 11 6165 6655
    +91 22 2600 1306
    Hathway Address
    "Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
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