Hathway Cable & Datacom — amount paid but no internet connectivity for past two weeks

Bhargava449

from Bengaluru, Karnataka

Address:

Jeevanbhimanagar, Bangalore, 560075

My Hathway Account number is [protected]. I have made payment of RS.2522 on 23rd March but till now facing internet connectivity issues. I called so many times for customer but no one is lifting the call. As there is lock down is going on currently it is impacting our office work due to no internet connectivity.I have raised many tickets but there is no resolution from them. I want Hathway to refund my money immediately as i do not want to continue. It is waste of my time waiting for their untimely resolution. Hence please refund my amount to below ICICI bank account no :[protected].

Attaching invoice and router pics

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Hathway customer support has been notified about the posted complaint.

Apr 01, 2020

Updated by Bhargava449 Kindly strict action action aganist these people and ban this company.

Apr 02, 2020

Updated by Bhargava449 I do not want to continue with Hathway. I do not want any resolution from you. Kindly refund my money. That will help me in current situation.

Verified Support

Apr 02, 2020

Hathway Customer Care's response Hi, Thank you for sharing the details with us. Our support team will connect with you to address your concerns soon. Thank you! Hathway Customer Support Team.

Apr 03, 2020

Updated by Bhargava449 Any update on this...please

Apr 03, 2020

Updated by Bhargava449 No one has contacted..Please address my concern and refund my money.

Apr 04, 2020

Updated by Bhargava449 I do not want any resolution from Hathway. As I did not use data after payment. So I am eligible for refund. Kindly refund my amount as soon as possible.

Apr 06, 2020

Updated by Bhargava449 Any update on this...

Apr 07, 2020

Updated by Bhargava449 How many days I need to wait for my refund. Do Hathway have common sense now how much important money is in this lockdown situation. Does not have courtesy to pay back my money. Could please someone help on this.

Apr 13, 2020

Updated by Bhargava449 Any update