[Resolved]  Hathway Cable & Datacom — broadband connection

Address:603103

Hi team,
My name is gopinath aravapalli, i hold a broad band connection with hathway and the account number is #[protected].

I have raised a complaint on saturday 13th october saying i have no internet connection at home and los light on the wifi router is blinking. Every time i call them they are saying they will sort it out in few hours and i see no response.

As per the agreement they are suppose to fix the issue in 4 hours and it has been 5 days.

Regards,
Gopinath
Was this information helpful?
No (0)
Yes (0)
Nov 24, 2018
Complaint marked as Resolved 
Hathway customer support has been notified about the posted complaint.
Verified Support
Oct 17, 2018
Hathway Customer Care's response
Dear Gopinath Aravapalli,

We have forwarded your concern to our team, an executive will get in touch with you.

Regards,
Hathway Broadband
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hathway
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    30%
    Complaints
    6928
    Pending
    0
    Resolved
    2006
    Hathway Phone
    +91 25 3252 0310
    +91 11 6165 6655
    +91 25 3252 0330
    Hathway Address
    "Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
    View all Hathway contact information