[Resolved]  Hathway Cable & Datacom — Broadband Internet

Address:Mumbai City, Maharashtra, 400016
Website:www.hathway.com

My hathway broad band internet has not been working since before 4th January 2016. I have been calling their customer service number multiple times and every time i call them they inform me that there is a technical issue and that they will send their executive over the weekend but noboday arrives. I have informed them multiple times that as we are working professionals they cannot send their executive on a weekday. This is the 4th or 5th time i have called them to request for them to fix this but the issue is not yet resolved. MOney paid to them for the internet is a package of 3 months but three weeks have gone without an service being provided. My account number is [protected].
Was this information helpful?
No (0)
Yes (0)
Feb 27, 2017
Complaint marked as Resolved 
Hathway customer support has been notified about the posted complaint.
Verified Support
Jan 27, 2017
Hathway Customer Care's response
Dear Sir,

we apologize for the inconvenience. An executive will get in touch with you ASAP.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hathway
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    30%
    Complaints
    6928
    Pending
    0
    Resolved
    2006
    Hathway Phone
    +91 25 3252 0310
    +91 11 6165 6655
    +91 25 3252 0330
    Hathway Address
    "Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
    View all Hathway contact information