[Resolved]  Hathway Cable & Datacom — broadband plan

Address:Chennai, Tamil Nadu, 600028
Website:Www.hathway.co.in

I have subscribed to pay per month - 150 gbps, 1000 gb mobthly plan. A/c no. [protected]
First couple of weeks service was reasonably ok with lesser than promised speed but for the past 3 days i have no internet connectivity. I was told initially it was a cable (Los) fault and then server error and now nobidy answers to my online complaints nor rectifying. Only sales people keep on calling, trying to lure me into long term plans. Pathetic service. People - do not get enticed by their fancy offer numbers lousy service by raheja group company. Kumar
Was this information helpful?
No (0)
Yes (0)
Sep 30, 2017
Complaint marked as Resolved 
Hathway customer support has been notified about the posted complaint.
Verified Support
Aug 29, 2017
Hathway Customer Care's response
Dear Sir,

we apologize for the inconvenience. An executive will get in touch with you ASAP.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hathway
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    30%
    Complaints
    6928
    Pending
    0
    Resolved
    2006
    Hathway Phone
    +91 25 3252 0310
    +91 11 6165 6655
    +91 25 3252 0330
    Hathway Address
    "Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
    View all Hathway contact information