Hathway Cable & Datacom — broadband service

 
1 Review
Chennai, Chennai District, Tamil Nadu, India
 anandkumartak on Jun 24, 2019
Getring loss of signal and raised a complaint on 21st of june 2019.

Complaint number 21062019m494861

While getting connection they said any technical issue will be resolved within 24 hours from the time of raising ticket.

It's been 3 days and no one cares to rectify the solution. I have called customer support 3 times, everyone says it will be solved within next 4 hours or within today but no use..

Have paid my bill's properly.. But not getting deserved service. Completely annoyed by the way companies consider their customers.

Complaint Status


[Jun 24, 2019] Hathway Cable & Datacom customer support has been notified about the posted complaint.
Verified Support
Hathway Cable & Datacom Customer Care's response, Jun 25, 2019
Dear anandkumartak,

We have forwarded your concern to our team, an executive will get in touch with you.

Regards,
Hathway Broadband
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    Customer satisfaction rating
    26%
    Complaints
    3149
    Pending
    300
    Resolved
    729
    phone
    +91 25 3252 0310
    +91 11 6165 6655
    +91 25 3252 0330
    location
    "Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
    Hathway Cable & Datacom - broadband service