[Resolved]  Hathway Cable & Datacom — cable service is out of order

Address:Howrah, West Bengal, 711101

This is very unfortunate that last three months i was paying bills through net banking but from 02.02.2019 i am enable to make payment through net banking/debit card!
I have select my new plan through hathway site, but enable to find payment option.
As my local cable service provider behavior is too bad so i want to make payment via online mood. Several times i informed it to hathway kolkata office also send email about it but they are not taking any possible steps to solve it.
Please help us.
My hathway vc no.[protected]

I am providing details of hathway kolkata office :

Add : ecostation, block-bp, plot-7, 2nd floor. Salt lake sector-v, kolkata-700 091, west bengal.
Ph :[protected]
Customer care no[protected]
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Feb 13, 2019
Complaint marked as Resolved 
they assure that by tomorrow job will be done
Hathway customer support has been notified about the posted complaint.
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I took a broadband connection and got activated on 30th of Jan and till now I have not been given the magic box. The sales rep is not responding.
This is horrible service. Why are you changing the daily rent without full filling the installation aspects.

Chenna
[protected]
Hathway Customer Care's response, Feb 13, 2019
Verified Support
Dear Chenna Prabhu,

We apologize for the inconvenience. Please share your Hathway account number and location. We’ll get back to you.

Regards,
Hathway Broadband

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