Hathway Cable & Datacom — cheating to customer | |||
Hi. Cid -[protected] This month november 3rd 2019 my 3 month subscription is over like every in 3 month when my subscription renewals date coming nearer hathway customer care executive called me continuously from oct 30 2019 - nov 2 2019 for reminders that nov 3 2019 is my renewal date so on nov 2 2019 i spoke with customercare executive and explain her that i am relocating to some other place and asked her is that area is your service is there for not and she replies that yes in that area our service is there you can go ahead and do renewals your subscription, but when i requested for relocation then i know that the area i i relocate now in that area hathway service is not there. And for 7 days i used the internet and i pay around rs.3182. Now customer care executive told for prepaid renewals no refunds. So this is a clear proof of cheating. Was this information helpful? | |||
Hathway customer support has been notified about the posted complaint. | |||
1 Comment | |||
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