[Resolved]  Hathway Cable & Datacom — Cheating with false promises of speed and poor service, bangalore svs windgates

Address:	560043
Website:	hathway

Hathaway has no ethics and are cheats
I had taken a new connection on 15/6 and paid in full (Rs. 6208 for 6 months). Got my connection on 17/6 after struggling 2.5 hrs because the office team provided wrong information to the guy who came for installation and poor guy standing here calling so many people and after 2.5 hrs the same got resolved and i missed my important meeting due to this delay. And they don't even care to say a sorry for the mistake they did. The connection sucks and keeps going off. The line speed is 80 mbps and i have been getting speeds of less than 2 mbps also. This happens everyday and i had called up 5 times in one week for low speeds. Each time they say the problem will be rectified in 6 hours. The technical support is a scham and people cannot solve anything except restart your modem remotely and when ever i tried to call their so called 24 hr manned helpline no body is available. Some automated message you will receive and after that your call will get disconnected without any resolution. And when i send a mail to the customer care no reply for weeks.

I had asked for a cancellation and a full refund as i have been cheated.

My account no is [protected]