[Resolved] Hathway Cable & Datacom — cheating with sales and offers still now not refunded my money | |||||
Hathway broadband really cheated me my account number is [protected] i didnot renew it for few months one day i got call and told offer for 8months and mad me recharge but the plan was activated for only one month i immediately registered complaint on same on 29th nov 2018 and ticket number was 29112018w442688 i told me refund my money till now they didn't refund or they didn't call back i called them almost 5 times each day but they answer our billing team will get back but for 12days also they couldn't get back. Really this is how hathway treat there customer... Very bad sales team and cheating team... Now they closed the ticket by saying they will refund but again cheated me very badly they closed the ticket on 6th dec. Now after calling again they opened new ticket on 6th dec ticket number is 05122018w523754 this ticket almost another week old so its almost from two weeks i have been waiting i have not even used single kb internet till now. But still they couldn't get back to me for waiting for so many days really one of worst service i would ever subscribed in my life. Was this information helpful? | |||||
Jan 17, 2019 Complaint marked as Resolved Hathway customer support has been notified about the posted complaint. Verified Support Dec 15, 2018 Hathway Customer Care's response Dear shivjamesh, We have forwarded your concern to our team, an executive will get in touch with you. Regards, Hathway Broadband | |||||
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"Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
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