Hathway Cable & Datacom — complaint against my area cable operator

Address:

DSS39/B, VIDHYASAGAR PALLY, BENACHITY, DURGAPUR - 13, Chandrapur, Maharashtra, 713213

Respected sir/medam,

My name samiran kundu. My address is dss39/b, vidhyasagar pally, benachity, durgapur - 713213.
Vc no/mac id :[protected] and account number : [protected]

My family select some paid channels like, star jalsa bangla, star cricket 1 hindi, zee bangla and sony yay. But my cable operator don't allow my family watch this are channels. He told my family, i pay extra ncf amount rs. 20.00 then i watch this are channels. Regarding trai rules inside 100 fta channels 24 dd company compulsory channels, which is not remove and 76 free channels. I don't want watch some unnecessary free channels. So, i want replace free channels slot to paid channels. But my area cable operator don't allow my family add any paid channels in this 76 free channels slot area. He forcefully wants all customers watch fta 100 free channels. He is fraught. Cheated my area all hatway customers.
Please help me as soon as possible.
My resolution is i want refund my extra money and my cable operator stay loyal their own dignity
My contact number is : [protected] / [protected]
Vc no/mac id :[protected]
Account number : [protected]

Cabel service name : welcome cable tv & broadband service
Owner name : babu mallik
Owner contact number : [protected] / [protected]
Address : 1/2, srinagar pally, benachity, durgapur - 713213

Thanking you.

Yours faithfully
Samiran kundu
Date: 25/02/2019

I want my money back. My cable operator cheated me and forcefully earned some extra amount... I want that amount totally refund. Also next upcoming month please ensure me that my cable operator don't do this again. Please do this as soon as possible