Hathway Cable & Datacom — Complaint against the cable operator

Address:	New Delhi, Delhi, 110059
Website:	complaint against the cable operator Mr. Munesh proprietor of M/s Sh. Balaji Cable D-82 Partap Garde

Sir,

I, Nupesh Raheja, r/o B-96/2 Anup Nagar Uttam Nagar New Delhi 59 (Mobile No. [protected], [protected]) want to make a complaint against the cable operation Mr. Munesh proprietor of M/s M/s Sh. Balaji Cable D-82 Partap Garden Uttam Nagar New Delhi 59 due to the following reasons.

1. I am having two cable connections with Hathway Set Top Box. The card Numbers are[protected] and[protected].
2. The cable operator has told me that the monthly subscription has been increased by the company and an amount of Rs.400/- per month is to be paid for each box. Earlier he was charging Rs.200/- per month for each box for the basic i.e. the lowest plan.
3. Last payment was paid to him on 22.01.2017 vide receipt no. 67837. The name of the collection agent is Jitender.
4. I asked cable operator to show any kind of evidence that makes it clear that the company has raised the monthly subsciption charges.
5. But instead of this he disconnected my both the connections with any intimation to me.

Action may be taken against the said cable operator. I had tried to contact the nodal officer Ms. Roopali at his moble no. [protected] and 49775611 but the mobile number was switched off and the landline number does not exist. I tried to talk on 24.02.2017 at 1.55 p.m.

The office mobile number of cable operator is [protected]. He has provided the box numbers as 103 and 1876.

Please take urgent action against him and the connection may be resumed.

Regards

Nupesh Raheja
[protected]
[protected]