[Resolved]  Hathway Cable & Datacom — Complaint regarding hathway broadband services

Address:	Indore, Madhya Pradesh, 452001
Website:	www.hathway.com

Dear sir

I am the new user of hathway broadband,
My hathway account no. Is - [protected]
I face many problems regarding the connection and i am not at all happy with your services.
There is no systematic way to solve the problems. I am using your hathway from 2 months. Initially i have chosen your intex3 plan (15mbps upto 200gb and after 2mbps unlimited). As i have completed my 1 month i have renewed my plan but that change my plan from intex 3 to some 10mbps unlimited plan. I have talked your customer care but no change take place i have given the written request through your app on 18 may 17 at 05:45 am but till now you can check, the request is under process and due to which i am unable to give any more new request.

Again if i say about this month, i have called your customer care to change my current plan to my previous plan i. E intex3, as he said to do transaction of rs 862 and to call again after doing payment i have done as he said but this time they too have changed my plan to new super2. I have called several times but no action takes place till now. I really gets fed up and decided to discontinue your services.