[Resolved]  Hathway Cable & Datacom — deposit not received

Address:	Thane, Maharashtra, 401101
Website:	Broadband Internet Service Provider

We are not happy with hathway's after-service.
On[protected] we de-activated your connection, because i had my younger brother's exams. So we were told to return the router & modem for which we will get rs 1000/- back, as it was taken as deposit money. I have the receipt of that particular date. Ill attach it below.
The name on the account was return wrong. There was a spelling mistake from the time we started our new connection. So the technician told me to mail all the information regarding name at [protected]@hathway.com. I'll attach the screen shot of the mail below.
Our acc no. Is [protected]. Name vipul doshi.

I received the check between match or april, but still the name was written wrong.
I personally visited the hathway office and submitted the id proof's and a written letter, the same month.

Since then there is no response. The staff at the office began fighting with us, quote 'we cannot help you, it is with the billing department (Something like that) and is showing your check it ready dispatched, we will not help, i can only forward your requests". The phone number's they gave us are either wrong, unavailable or customer care. (Who deny helping). E-mailed hathway too.
It's been 8 months for this thing and we haven't received our check back.
I've been visiting the office at mira road twice a month. It's really very far away from were i stay. I am getting no response. I'm tired and fed up.
I have got no other way to solve this.
Though the amount involved is less but what if they do this thing with every customer?