Hathway Cable & Datacom — duplicate product

Address:ASIAN ADVERTISERS , PLOT NO 102, MAROL CO OPP INDUSTRIAL ESATATE, MAROL NAKA, ANDHERI EAST , NEAR RAVI VIHAR HOTEL, Mumbai City, Maharashtra, 400059

I have recently ordered boat earphones through your site and wish to cancel that order.
The product has also not yet delivered to me.
My order no. Is #35494 // 35493
How much time will be required by you to cancel the order and to credit the refund in my account
I have mailed everything but no reply received also no phone no. Listed on company website
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    Hathway Phone
    +91 25 3252 0310
    +91 11 6165 6655
    +91 25 3252 0330
    Hathway Address
    "Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
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