Hathway Cable & Datacom — false promise and to get the connection

Address:

Bangalore, 560068

Hello
Myself Anoop ( Mob# [protected]) Customer ID:[protected], the e mail is regarding the false promises given be Hathway sales person ( Niranjan - Mob#[protected])
Before getting my hathway broadband, he promised me Tenda router which supports upto 100 MBPS, He forcefully made me to pay for 80 MBPS plan saying that he is providing tenda router. ( Voice clips and Screenshots attached) and when the installation was done they gave a different router and promised me to give the mentioned router in 3 Days, Post that he is not responding to my calls and not even replies to whats app messages.

request you to please look into the issue

Ihave sent multiple mail to nodel officer also . there is no

Thanking you
Anoop
[protected]