[Resolved] Hathway Cable & Datacom — fraud bill

krishna sapkal

from Pune, Maharashtra

Address:

Pune, Maharashtra, 411046

Hi,

I used hathway internet 3 years back which is a prepaid connection. I requested to disconnect the service while i was shifting my house in june 2016. However no response from hathway. However i keep on receiving bills every month over email and every month i raised a support case over email and there was no reponse from them. Finally i got a message as below today:

Legal notice has been sent to user xxxxxxxxx for hathway broadband a/c no.[protected] plz pay immediately rs8000 to avoid further legal action. For any query cont legal team [protected], [protected]

After some days i am getting calls from fake lawyers.

Why should i pay the amount if i had not used the service at all. Moreover my connection was prepaid.

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Sep 21, 2018

Complaint marked as Resolved

Hathway customer support has been notified about the posted complaint.

Verified Support

Aug 21, 2018

Hathway Customer Care's response Dear krishna sapkal,

We have forwarded your concern to our team, an executive will get in touch with you.

Regards,
Hathway Broadband