[Resolved]  Hathway Cable & Datacom — fraud done by hathway in refunding

Address:New Delhi, Delhi, 110017
Website:www.hathway.com

There is a serious fraud done by [protected]@Y and they are not refunding my money i am calling [protected]@Y customer services and since last friday ie feb 2nd 2018 till date ie feb 6th everytime they say there servers are down and ask me to call and also when i ask for a supervisor they deny giving a supervisor.
even the sales guy to whome i paid the money is giving me diff numbers but till date no one has given me any answer, i want my money back pls tell me i do i get my refund because your customer services are always saying servers are down and they cannot initiate anything, HATHWAY have duped me of my money, GIVE MY MONEY BACK.
EVERYTIME I CALL ON HATHWAY CUSTOMER SERVICES DEPT IN MUMBAI THEY SAY THERIR SERVERS ARE DOWN AND WHEN I ASK FOR A SUPERVISOR THEY SAY HE IS BUSY AND THEY ARE NOT REFUNDING MY MONEY SAYING THAT SERVER IS DOWN
MY AC NUMBER IS-[protected]
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Mar 12, 2018
Complaint marked as Resolved 
Hathway customer support has been notified about the posted complaint.
Verified Support
Feb 08, 2018
Hathway Customer Care's response
Dear Sir,

we apologize for the inconvenience. Please inbox us your Hathway account number and location. An executive will get in touch with you soon.
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    Hathway Phone
    +91 25 3252 0310
    +91 11 6165 6655
    +91 25 3252 0330
    Hathway Address
    "Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
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