[Resolved]  Hathway Cable & Datacom — fup

I was promised a data of 1000 gb during payment of a plan which has a speed of 50 mbps... But i was given a quota of 220 gb and it got finished pretty early... The upload speed is terrible i cant even upload any video or anything..
I am pretty disappointed and i need a solution... I keep calling them but no one is responding.. I try to open a ticket online in app but still they close the ticket without even resolving the issue... I don't really know what to do, i am not getting internet connection since almost 2 weeks and i am missing out on my work from home due to corona virus pandemic... I want my money back or i want to be compensated for the issue cause and this is unacceptable.
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May 11, 2020
Complaint marked as Resolved 
Hathway customer support has been notified about the posted complaint.
Verified Support
Apr 09, 2020
Hathway Customer Care's response
Hi, Appreciate you reaching out to us, we understand how inconvenient this could be. Please share your Hathway account number and City, an executive will get in touch with you shortly. Thank you! Hathway Customer Support Team.
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