Hathway Cable & Datacom — getting harassment calls from hathway associates in delhi | |||
I took prepaid hathway internet connection before year 2014 on trial basis. Hathway service was found pathetic. Internet servers were down 50% of time. I was fed up with poor service and closed the connection via termination request number #9590788. Post this, hathway staff continued to send bills (Not sure how for prepaid connection?). I chased various phone numbers of hathway customer support to request closure of the connection. They continued to promise closure, but never took any action. I tried this several times, but no success. Finally i resorted to email correspondence with hathway. I officially notified them to close the connection and gave reference of telephonic request for closure. Fortunately, i possess copy of my internet connection form / literature which detailed out plan and terms o[censored]sage of connection. I will produce it wherever required. These documents are enough to prove my case on any platform. I am also attaching my email correspondence with this email. Pls check your records for this correspondence and take necessary action. Was this information helpful? | |||
Hathway customer support has been notified about the posted complaint. | |||
1 Comment | |||
Comments
Hello, did you receive any revert from them? It is indeed weird that they sent a bill to a prepaid customer!
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