[Resolved] Hathway Cable & Datacom — hathway broadband | |||
Hello, I am using hathway broad band from last two years. I referred this to some of my friends also. But today i got an issue with hathway as my broadband connection got deactivated. They are saying your account doesn't have sufficient balance. But last month i. E 25 the november i paid amount for two months. I informed same and they accepted. But the team don't have proper answer why my account has less amount to activate the connection. From last two days onwards i followed the cc team and no one has giving proper response. Actually they don't have any clarity. I fedup with follow up of this customer team. This is most worst team as they not able to resolve payment issue after two days too. They still asking for time to get resolved. I already lost two days connection which is very important to me. I have not seen this type of response in my life. Very very worst response. I also called the superior team they also not giving any response. Was this information helpful? | |||
Jan 30, 2019 Complaint marked as Resolved Hathway customer support has been notified about the posted complaint. Verified Support Dec 27, 2018 Hathway Customer Care's response Dear Suresh Gubbala, We have forwarded your concern to our team, an executive will get in touch with you. Regards, Hathway Broadband | |||
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