Hathway Cable & Datacom — hathway broadband connection not working

Kinjal369

Address:

Mumbai City, Maharashtra

I have installed hathway broadband on 18th feb and it is not since day 1. I have raised several complaints but they close the ticket without resolving the issue. Hathway has worst customer service!!! They tell you that engineer will visit in 2 hours but no one shows up and they close the ticket.
I also escalated the issue but received no response from hathway.

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Comments

Satya Sree Javvaji

from Hyderabad, Telangana

I have internet connection issues from past 3 days. I have raised several complaints but these people didn’t respond properly . Hathway has worst customer service!!! They tell you that they will fix the issue in 24 hours but no shows up. I won’t refer my friends/family to use this Hathway connection.

Hathway Customer Care's response, Feb 22, 2020

Verified Support

Appreciate you reaching out to us, we understand how inconvenient this could be. Please share your Hathway account number and City, an executive will get in touch with you shortly. Thank you! Hathway Customer Support Team.