[Resolved]  Hathway Cable & Datacom — hathway cable & datacom legal notice for modem

I was using hathaway prepaid broadband till 2016 mid in noida. I switched job and moved to a different city. The internet connection was disconnected.in june 2017 i got legal to submit modem or pay fine. I replied 3 times and tried to call delhi nodal officer but to no avail. I have those mail chains as evidence. I called customer care but they said it's not their department so they cannot help. Now i am in different city and the modem was collected by the local hathaway dealer/vendor later on but i guess he never updated the authorities. Now i am getting calls regarding legal notice for return of modem. Earlier when i raised a compaint, i was contacted by hathway over the phone and they asked me to pay rs. 2500/- in order to close the account. Since i do not have any receipt for return of the modem. When i asked them to send and email/ written communication regarding the same, they denied. I need an email stating the same because i do not want to be left out with no proof of money payment for the specific purpose. Please send an email on my registered mail id or atleast an sms on the registered number. If so i will pay and can close the account.