Hathway Cable & Datacom — hathway cancellation on 1st day

Address:

Jaya nagar plot 8 bowenpally, Hyderabad, Andhra Pradesh, 500011

Hi, i took the connection on feb 20th 2020. Story begins like this.. I called up the customer care for new connection and they sent me there sales executive to my home in hyderabad new bowenpally. I told them i need the connection on same day or i will cancel. Executive naresh promised me that i will get the connection on same and i paid 1767rs online. Account number [protected] then the technical team came home and kept the router and wire but it was not activated until next day.. I called customer care and there are saying no refund policy and disconnecting the call. I need the refund within 15 days but it never happened.