Hathway Cable & Datacom — Hathway internet not working

My account number is [protected].
My number is [protected]
From the past couple of days hathway internet isn't working during the whole day. I am trying to reach out to their customer care and the number is always busy and their is no response on the email as well. This is really frustrating since i have to do my work from home and it is affecting my work a lot.