[Resolved]  Hathway Cable & Datacom — hathway sending sms of legal notice to clear dues for closed connection

I used hathway connection 2.5 year back. The connection was closed due to relocation in other part of the city. Connection was closed in jan-feb 2016 after clearing all dues and hathway personnel had come to my new home to collect the modem. Still i kept receiving bill for which complaint was sent on feb 9 2017. After all this still i received sms for legal notice and clear balance due.
Please help with the same as i am not going to pay for connection that was closed more than 2 years back following a proper closure procedure.
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Sep 23, 2018
Complaint marked as Resolved 
Hathway customer support has been notified about the posted complaint.
Verified Support
Aug 21, 2018
Hathway Customer Care's response
Dear DevvratW,

We have forwarded your concern to our team, an executive will get in touch with you.

Regards,
Hathway Broadband
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