[Resolved]  Hathway Cable & Datacom — hathway team is playing a blame game (account id - [protected])

Address:560076

I spoke to the billing team today, they are telling we haven't received the amount. Just now, I spoke to the bank as well, they clearly mentioned that the money is being credited to Hathway's bank account . I have done the transaction on December 1st via Hathway app of Rs. 1296.82. Also, shared the transaction details with them. Where is the money then, I want the complete refund. This is a complete scam.

Regards,
Umar
[protected]
Was this information helpful?
No (0)
Yes (0)
Jan 10, 2019
Complaint marked as Resolved 
Hathway customer support has been notified about the posted complaint.
Verified Support
Dec 07, 2018
Hathway Customer Care's response
Dear Umar Lone,

We have forwarded your concern to our team, an executive will get in touch with you.

Regards,
Hathway Broadband
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hathway
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    30%
    Complaints
    6928
    Pending
    0
    Resolved
    2006
    Hathway Phone
    +91 25 3252 0310
    +91 11 6165 6655
    +91 25 3252 0330
    Hathway Address
    "Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
    View all Hathway contact information