[Resolved]  Hathway Cable & Datacom — horrible speed and irresponsible behavior

Address:Pune, Maharashtra, 411014

Hi Team,

I am really tired of waiting for a resolution from hathway and shocked to see such irresponsible and care less behavior from Hathway and team.
Its been so long more than month and no one came forward to resolve my issue.

Firstly after 3 months o[censored]sage with pathetic speed and horrible disconnections, was not hoping to renewal but based on the assurance given my billing team renewed it.
After which no one took responsibility but my tickets more that 10 were closed with out addressing my issue which cant be excused.

Finally my Request #23072018W392415 is pending from 23rd July which is like 20+ days and no one is taking astion through i have been calling every other day(20+ times) to call center.

Now, I am tried of waiting and working with 2 mpbs speed and frequent disconnections.
Please cancel my subscription and return my Amount as you have failed to provide the committed speed of 150 mpbs.

Along with previous screenshots. i am sending current day screenshot.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Sep 21, 2018
Complaint marked as Resolved 
Hathway customer support has been notified about the posted complaint.
Verified Support
Aug 21, 2018
Hathway Customer Care's response
Dear Pavancse501,

We have forwarded your concern to our team, an executive will get in touch with you.

Regards,
Hathway Broadband
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hathway
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    30%
    Complaints
    6928
    Pending
    0
    Resolved
    2006
    Hathway Phone
    +91 25 3252 0310
    +91 11 6165 6655
    +91 25 3252 0330
    Hathway Address
    "Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
    View all Hathway contact information