[Resolved] Hathway Cable & Datacom — horrible speed and irresponsible behavior | |||
Hi Team, I am really tired of waiting for a resolution from hathway and shocked to see such irresponsible and care less behavior from Hathway and team. Its been so long more than month and no one came forward to resolve my issue. Firstly after 3 months o[censored]sage with pathetic speed and horrible disconnections, was not hoping to renewal but based on the assurance given my billing team renewed it. After which no one took responsibility but my tickets more that 10 were closed with out addressing my issue which cant be excused. Finally my Request #23072018W392415 is pending from 23rd July which is like 20+ days and no one is taking astion through i have been calling every other day(20+ times) to call center. Now, I am tried of waiting and working with 2 mpbs speed and frequent disconnections. Please cancel my subscription and return my Amount as you have failed to provide the committed speed of 150 mpbs. Along with previous screenshots. i am sending current day screenshot. Was this information helpful? | |||
Sep 21, 2018 Complaint marked as Resolved Hathway customer support has been notified about the posted complaint. Verified Support Aug 21, 2018 Hathway Customer Care's response Dear Pavancse501, We have forwarded your concern to our team, an executive will get in touch with you. Regards, Hathway Broadband | |||
Add a Comment | |||
30%
Complaints
6928
Pending
0
Resolved
2006
View all 6928 Hathway reviews & complaints
+91 25 3252 0310
+91 11 6165 6655
+91 25 3252 0330
"Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
View all Hathway contact information
Post your Comment