[Resolved] Hathway Cable & Datacom — i am complaining about harassment from hathway broadband about the return of router.

 
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Hyderabad, Telangana, India
 Sai Krishna Pulivarthi on Feb 27, 2020
I moved out of hyderabad in july 2018 and hathway is now calling to pay 2500 or face legal consequences for not returning the router.

When i put a termination request, a guy came after i left the city. They said they collected the device.

After 20 months, how could one have the receipt with them for 20 months?

Even the print on the receipt would go away.

Kindly help with the issue.

I don't have the router with me, the hathway guy took and may be he never returned it to the company.
Complaint marked as Resolved Mar 29, 2020

Complaint Status


[Feb 27, 2020] Hathway Cable & Datacom customer support has been notified about the posted complaint.
Verified Support
Hathway Cable & Datacom Customer Care's response, Feb 27, 2020
Dear Sai Krishna Pulivarthi, Thank you for sharing the details with us. Our support team will connect with you to address your concerns soon. Thank you! Hathway Customer Support Team.
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    Hathway Cable & Datacom - i am complaining about harassment from hathway broadband about the return of router.