[Resolved]  Hathway Cable & Datacom — installation not done due to no feasibility and delay in refund

Hathway account no[protected]

I booked a new connection on 7th jan 2020. Since there was no feasibility they said installation cannot be done.

I have asked for refund on 10th of january 2020. Till now no process has been done.
Whenever i call customer care they say in process within two days and i will receive the dd. But its a lie. I need my money back as soon as possible. I have spoken to mr. Louis - (Some regional/zonal head as told by hathway agent) also many times but no response from his end. His number is [protected].
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Mar 23, 2020
Complaint marked as Resolved 
Hathway customer support has been notified about the posted complaint.
Verified Support
Feb 20, 2020
Hathway Customer Care's response
Dear Customer, Thank you for sharing the details with us. Our support team will connect with you to address your concerns soon. Thank you! Hathway Customer Support Team.
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