Hathway Cable & Datacom — internet - adapter damaged

Address:	Hyderabad, Andhra Pradesh, 500050
Website:	hathway.net/Broadband

I was trying to reach hathway customer care from last thursday i. E[protected] but it is saying that maintenance is going on in my area and disconnecting the call (If you want check with option by selecting technical assistance).
And after one day i tried with different option which is irrelevant (Tried with new installation) and contacted the customer care and lodged the complaint then next day representative visited home and confirmed that adapter damaged and will be replaced with new one within 3-4 hours. After that i contacted customer care again and each time they are telling that they required 24 hours to resolve my issue. And again again i called them and monday they have told that today will be solved and again called up as nobody come to solve it so they promised me to solve it by 9 pm on[protected]. This time nobody visited my home and nor resolved it and they closed my ticket without solution and even without my notice again i called them and asked the reason to close the issue again they opened another ticket with the same problem without my notice. For all these i lost my reputation with my clients and damaged my work, lost time, and phone call charges.
The service will be expired by next three months as i have paid in advance.
So i want to get recovery of my three months pay which i already paid, call charges and amount for loss of my reputation from my clients.
I had a worst experience with hathway internet and customer care service.
I have attached the photo, has the ticket numbers which they closed and created new one without my notice.

Thank you,
Kishore