[Resolved]  Hathway Cable & Datacom — internet connection disconnected with no reason

Address:

560034

Hello,

I've been a customer of hathway broadband holding acc - [protected] since from years, there are several complaints raised like - slow speed then one promised while taking plan, fake promises of extra internet with a plan, and disconnection issues, the issues are raised by customer should be carefully taken into account but hathaway is the first company on this earth who shows ignore on them and they purposefully keeps the issues.
Though i've not moved to another service provider because of some reason, now it's not an option.

From the past week, the internet service is down with no reason, i keep on calling your customer care, they just providing fake promises but not taking any action, this is 5th day, just now i have called the representative, he disconnected just after reviewing my complaint and history.
Yesterday i asked to disconnect they say no refund, but they are ready to come and collect waste dabbas (Wifi, router), i don't understand the waste policies and waste people with hathway who making this plans, seriously pathetic. Care representative just hangs out the call with rubbish reason. I've taken 6month plan, just 2months are over, i've no way and i'm trapped with the rubbish internet provider they just don't wanted to take care of customer.. Neither they ready to provide internet or disconnect and refund whatever left.
Can someone here help me out - either to get the internet or disconnect with refund?

Many thanks!