[Resolved] Hathway Cable & Datacom — internet connectivity unresolved since 4 days

npkcse

from Vasai-Virar, Maharashtra

Address:	Hyderabad, Andhra Pradesh, 500081
Website:	www.hathway.com

There is no internet connectivity in my home since 4 days i.e from 10th Mar 2018, I have waited for it to be resolved for some 6 hours and then raised a complaint on 11th March. But there is no response from the concerned team and i have been calling their customer care for 5 times today i.e. 14th March and they are always inform that they will get back in an hour but with no luck.

I want my internet account to be terminated and want a refund amount that i have paid for them if the issue is not resolved by tomorrow.

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Apr 19, 2018

Complaint marked as Resolved

Hathway customer support has been notified about the posted complaint.

Verified Support

Mar 16, 2018

Hathway Customer Care's response Dear Customer,

we apologize for the inconvenience. An executive will get in touch with you ASAP.