[Resolved]  Hathway Cable & Datacom — internet down from almost a week

Address:Pune, Maharashtra, 411027

My hathway internet is down from a week and i submitted a complaint several times but always the customer care executive cut the conversation with fake promises like the internet will start today and issue is not on there side also the senior executive is busy all the time. They dont have refund policy. They cheated on us by taking money from us for 3 months and now the service is down. I want my money back.
Was this information helpful?
No (0)
Yes (0)
Apr 20, 2019
Complaint marked as Resolved 
Hathway customer support has been notified about the posted complaint.
Verified Support
Mar 19, 2019
Hathway Customer Care's response
Dear AnaghaV,

We have forwarded your concern to our team, an executive will get in touch with you.

Regards,
Hathway Broadband
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hathway
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    30%
    Complaints
    6928
    Pending
    0
    Resolved
    2006
    Hathway Phone
    +91 25 3252 0310
    +91 11 6165 6655
    +91 25 3252 0330
    Hathway Address
    "Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
    View all Hathway contact information