[Resolved]  Hathway Cable & Datacom — internet issues - service providers not responding after making payment


My name is ritu navle. I have made a payment of 4365 inr yesterday for hathway wifi service at my location khadki bazar.
They had informed me that the internet connection would start by yesterday evening. Now that it has been more than 24 hours, i have not received any confirmation and there is no internet connection.

Also, the service providers are not answering the calls inspite of calling them multiple times for help.
Please do understand the urgency of this matter and help me to resolve this as soon as possible.

Service providers contact number
Rupesh khandare – [protected]
Ravi – [protected]

Please see below for my account details.
Name – ritu navle
Customer account number – [protected]
Citrus reference number – [protected]

Revert will be highly appreciated

Ritu navle
[protected] / [protected]
+1 photos
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May 4, 2020
Complaint marked as Resolved 
Hathway customer support has been notified about the posted complaint.
Verified Support
Apr 02, 2020
Hathway Customer Care's response
Hi, Thank you for sharing the details with us. Our support team will connect with you to address your concerns soon. Thank you! Hathway Customer Support Team.
Nov 27, 2022
Updated by Ritu Navle
Remove the attachment that has my contact number
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