[Resolved] Hathway Cable & Datacom — internet issues - service providers not responding

Ritu Navle

from Powai, Maharashtra

Address:

Pune, Khadki Bazar

Hello,

My name is ritu navle. I have made a payment of 4365 inr yesterday for hathway wifi service at my location khadki bazar.
They had informed me that the internet connection would start by yesterday evening. Now that it has been more than 24 hours, i have not received any confirmation and there is no internet connection.

Also, the service providers are not answering the calls inspite of calling them multiple times for help.
Please do understand the urgency of this matter and help me to resolve this as soon as possible.

Service providers contact number
Rupesh khandare - [protected]
Ravi - [protected]

Please find attached image for my account details.

Revert will be highly appreciated as there is an urgency of work.

Regards,
Ritu navle
[protected] / [protected]

+1 photos

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May 4, 2020

Complaint marked as Resolved

Hathway customer support has been notified about the posted complaint.

Verified Support

Apr 02, 2020

Hathway Customer Care's response Hi, Thank you for sharing the details with us. Our support team will connect with you to address your concerns soon. Thank you! Hathway Customer Support Team.

Nov 27, 2022

Updated by Ritu Navle Kindly remove the attachment that has my contact number as it is getting displayed on google search