[Resolved] Hathway Cable & Datacom — internet not activated

[Resolved] Hathway Cable & Datacom — internet not activated

P Prasad Dvrcet

Hi, i am from hyderabad, i got hathway broadband connection recently. Please activate hath way internet to my account as soon as possible. I have sent many mails regarding internet connection, but i didn't receive any response. Please activate internet to my account as soon as possible. After paying money also internet is not coming. So resolve my issue asap. Was this information helpful? No (0) Yes (0)
Apr 4, 2020 Complaint marked as Resolved Internet not activated Hathway customer support has been notified about the posted complaint. Apr 02, 2020 Updated by Prasad Dvrcet Aftter sending mails and posting here also no response from still issue not resolved. Firstly I asked connect after giving connection money returned. So I lost the connection. Again as per representative I made a payment for internet. After paying also no internet Is coming. I don't why hath way providing these kind of poor services. These services I never expected from hathway . Please respond and resolve the issue. Verified Support Apr 02, 2020 Hathway Customer Care's response Hi, Thank you for sharing the details with us. Our support team will connect with you to address your concerns soon. Thank you! Hathway Customer Support Team. Apr 03, 2020 Updated by Prasad Dvrcet Issue notyet addressed, Still internet not coming. Please resolve my on priority.i am requesting to activate internet connection. I don't know why hathway is taking these much time for internet connection? Apr 03, 2020 Updated by Prasad Dvrcet Are you able to provide services to the customers or not.i dont want to lose my job. Reason of hathway. If you able to active internet or not. If not activate please say directly. I won't ask again . Don't play with customers. Apr 03, 2020 Updated by Prasad Dvrcet I made payment and waiting for internet activation. But in your hathway app it is showing totally wrong detail . When it will activate? How much time it will take to activate. I don't why internet not activated after done payment. Resolve my issue ASAP . Apr 03, 2020 Updated by Prasad Dvrcet Issue not yet resolve, internet not activated. Apr 03, 2020 Updated by Prasad Dvrcet Closing tickets in the hathway with out resolution. Apr 03, 2020 Updated by Prasad Dvrcet Raised new ticket no :02042020M552934.for internet activation. Don't close mentioned ticket without resolution. Apr 04, 2020 Updated by Prasad Dvrcet After making payment also details not showing in hathway app. Is that app is working or not. Raised a ticket for internet activation. Still my issue not resolved. Simply closing the tickets. Showing wrong details. Apr 04, 2020 Updated by Prasad Dvrcet After making payment also internet not activated.So please activate internet. If you not able to activate internet then clearly mention in the mail. DON'T DO DELAY. Reason of hathway today my job in risk.
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