Hathway Cable & Datacom — internet speed

Address:

500015

I have filed a complaint regarding the speed of the internet to the company and i have been told that it's going to recover within 24 hours and still no change, My plan is 40 Mbps and i get 8 Mbps. Even still I didn't get any response from the company. Again i checked it just now and its 5.3 Mbps and i don't get the services what i have been paying for and the company may not promise the exact speed but it should be at least around 40 Mbps but its really very low.